| QUICK ANSWER
With a comprehensive warranty, you bring the vehicle back (or to a network shop if nationwide), the failure is diagnosed, and covered repairs are made at no charge for parts or labor. The horror stories happen with parts-only warranties, vanished shops, or undocumented maintenance — all avoidable before you sign. Why us: Warranty claims are where shop character shows. We’ve been honoring ours in the same community since 1986. |
The claim process, step by step
- Call the shop and describe the symptom — many post-rebuild issues are minor adjustments, not failures
- The shop diagnoses the cause: a covered defect vs. an outside cause (impact damage, fluid loss from a road hazard)
- Covered failure: repaired at no charge, parts and labor, under a comprehensive warranty
- Traveling? Nationwide coverage routes you to a network shop with the same terms
How people accidentally lose coverage
The two most common ways: no documentation of required fluid services, and continuing to drive a failing unit until minor damage becomes total. If something feels wrong after a rebuild, call immediately — early symptoms caught early are usually small fixes, and the call itself creates a record.
Frequently Asked Questions
What if I’m out of state when it fails?
With nationwide coverage, call us first and we’ll direct you to a network shop. Keep every receipt and document — coverage follows the paperwork.
The shop that rebuilt my transmission went out of business. Am I stuck?
With a local-only warranty from a defunct shop, usually yes — which is exactly why shop longevity is part of warranty value. It’s the quietest reason a 40-year-old shop’s warranty is worth more than the same words from a new one.
Already have a rebuild acting up? Call us — even if we didn’t build it, the free diagnosis will tell you where you stand.
Free diagnosis · Straight answers about what’s covered and what isn’t |
With over 10 years of hands-on experience in the automotive industry, including serving as General Manager for a high-volume transmission shop, Tom Christy brings deep operational and technical expertise to every facet of auto repair and service management. Having overseen multi-million-dollar operations, led national teams, and improved shop performance across sales, staffing, and customer service, Tom has a proven track record of growing revenue while reducing costs. Tom's real-world experience in transmission diagnostics, repair workflows, and customer satisfaction makes them a trusted voice in the field.
Free Customer Towing Service 
Free TrueTest™ Inspection 
Fast Transmission Services 
Comprehensive Warranty in Denver 
